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Temporary Sales Admin & Customer Support Coordinator

£13.00 to £14.00 Per Hour
Job Type
7 Sep 2022
Job Title: Temporary Sales Admin & Customer Support Coordinator Location: Bristol (BS32) Pay rate: £13.84 per hour (salary equiv £27,000) Hours: Monday to Friday, 9.00am - 5.30pm Working pattern: Hybrid Parking at office location: Yes Start date: ASAP Duration: 6 months + An established company and a leader within their market place are recruiting for a Sales Admin & Customer Support Coordinator to join their ever expanding team for a temporary basis for 6 months + This role is to provide customer support to a Quotation & Sales team, processing orders, preparing customer quotations, handling telephone enquiries from customers, providing support to teams and responding to technical enquiries providing a high level of customer services Duties required but no limited to: Processing service requests from customers identify suitable engineers and dates to attend site Proactively communicate with customers to resolve issues in a timely manner Producing quotations using SAP, confirming and documenting price and site availability to customer Processing customer orders Communicating with credit controllers regarding credit checks / issues. Where follow up visits are required, arrange the engineer and any spare parts and ensure the job is carried out within the timescales established in the Department's performance targets Reviewing systems to identify improvements to processes and procedures Prioritise mail to maintain customer satisfaction. Maintaining responsibility for administrative and customer service support Essential skills and qualifications: GCSEs or equivalent with grades (A-C), in English and Maths IT Skills Word and Power Point SAP/CRM or equivalent Ability to develop and maintain good relationships internally/externally and at all levels Excellent presentation skills and a confident, engaging communicator Highly organised & able to prioritise Ability to work under pressure and maintain accuracy Passion for customer serviceMorgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR WHICH TOGETHER WITH OUR GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES
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  • Job Reference: 706062286-2
  • Date Posted: 7 September 2022
  • Recruiter: Morgan McKinley (Guildford)
    Morgan McKinley (Guildford)
  • Location: Bristol
  • Salary: £13.00 to £14.00 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary