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IT Support Technician

Location
Yorkshire
Salary
£10.50 Per Hour
Job Type
Permanent
Posted
7 Sep 2022

Do you want the opportunity to work for one of Europe's leading on-line Contact Lens Retailers? Our client is current looking for a IT Support Technician to join their fulfilments team.

Based in York, this IT Support Technician role is easily assessable via public transport, bike or even walking!

You would be working Monday-Friday, 8.00am - 16.30pm, but we ask that you are flexible in those hours- sometime there may be overtime or the odd Saturday!

This is a 12 week temp to perm, in which the first 12 weeks, you will be paid an hour rate of £10.50, which is paid to you weekly, every Friday.

The Duties and responsibilities of the IT Support Technician role will include, but are not limited to;

  • Systems monitoring
  • React to alerts from monitoring systems
  • Identifying and resolving system issues
  • Ensure all issues are handled effectively
  • Organise the appropriate resource to resolve incidents in the fastest time possible
  • Managing multiple Jira tickets at one time
  • Owning problems through to resolution to ensure minimal operational impact
  • Providing support to all teams within the organisation
  • Follow the departments processes, policies, and procedures
  • Intimate knowledge of the organisation's computing systems
  • Exceptional technical expertise
  • Service-oriented
  • Time and task management
  • Active listening skills
  • Problem-solving skills
  • Testing and evaluating all systems
  • Proficiency in Windows Operating systems

We are looking for someone who wants to begin their career in an exciting and established company, someone who wants to work and someone who has the skills and abilities listed below;

  • Previous experience in IT
  • Good communication skills
  • Good troubleshooting skills
  • Flexible approach to working patterns
  • Courteous, pleasant, and enthusiastic
  • Ability to work under pressure
  • Ability to work as part of a team
  • Ability to adapt to change
  • Ability to manage multiple systems
  • Excellent problem solving and multi-tasking skills

The paybacks to working in this company are varied and vast, and after 12 weeks you can look forward to the below benefits;

  • Life Assurance, 2 x annual salary
  • Employee Assistance Programme
  • Company matching pension, 4%
  • Staff discount on contact lenses, glasses and sunglasses
  • Share Incentive Plan
  • Health cash plan
  • Interest free annual travel season ticket loan
  • Perk box rewards plan
  • Bonus paid against company targets

If you have admin experience, or are looking for your first step into office based role, please apply with a full and up to date CV

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Details

  • Job Reference: 706198501-2
  • Date Posted: 7 September 2022
  • Recruiter: Mynt Recruitment
  • Location: Yorkshire
  • Salary: £10.50 Per Hour
  • Sector: I.T. & Communications
  • Job Type: Permanent