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Income Officer

£28,000 to £31,000
Job Type
7 Sep 2022

MMP Consultancy are currently recruiting for a permanent Income Officer in Essex. The Income Officer will provide a high quality advice and be able to demonstrate a high level of competence in debt and arrears recovery casework. The Income Officer will need to have knowledge of Welfare Reform and issues facing residents.Key Responsibilities: Work with tenants from sign up to prevent debt from occurring Negotiate realistic repayment agreements taking into account financial circumstance Give advice on rent payment options Understand and make referrals to the welfare benefits team Liaise effectively with local authority housing benefit and homelessness services Arrange welfare benefit advice and debt counselling services for tenants who need it Work with tenants to help them become more financially and digitally included Manage a complex caseload and instigate legal action as necessary for the recovery of debt Be an advocate for residents to ensure they can access all key services both internally and externally Sign up new tenants explaining the policies and services, tenant's legal and welfare rights and tenancy obligations Work effectively with external partners Good understanding of the welfare reform changes and the impact

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  • Job Reference: 706198115-2
  • Date Posted: 7 September 2022
  • Recruiter: MMP Consultancy Limited
    MMP Consultancy Limited
  • Location: Essex
  • Salary: £28,000 to £31,000
  • Sector: Government & Defence
  • Job Type: Permanent