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Customer Service Planner

Location
Manchester
Job Type
Permanent
Posted
7 Sep 2022
Job Details What you will do The Installation Scheduler/Planner will support the installation team by planning and tracking installations and optimizing the utilization of available labour resource. They will be involved in the procurement of equipment in an effective manner to meet customer requirements. The successful candidate will coordinate the end-to-end delivery of the project to the client ensuring project milestones and deadlines are achieved. How you will do it Effectively communicate and build strong relationships with customers, installation engineers and managers. Preparation of programmes and schedules. Effectively negotiate with suppliers and coordinate the delivery of material and equipment. Coordinate the manpower planning of a team of engineers. Produce fast and accurate information for engineers and customers. Monitor the progress of installations to ensure they are working to schedule and minimize downtime. Ensure all installation information is available, complete and up to date. Assist with the scheduling of sub-contractors. What we look for Required Proven experience of managing customers preferably in a business-to-business environment Strong organizational skills PC literate, including knowledge of Microsoft Office Preferred Experience of scheduling and co-ordination of a field based engineers or a similar field Knowledge of the security systems industry or construction/facilities industries If you are successful we can offer you a company culture that promotes work life balance, a dedication to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on our security products plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase
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Details

  • Job Reference: 706063258-2
  • Date Posted: 7 September 2022
  • Recruiter: Claremont Consulting
    Claremont Consulting
  • Location: Manchester
  • Salary: On Application
  • Sector: Engineering
  • Job Type: Permanent