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Customer Service Advisor

Location
Lincolnshire
Salary
£22,460
Job Type
Permanent
Posted
7 Sep 2022

Customer Service Advisor - Barton-upon-Humber - Permanent

Salary: £22460 per annum + £500 quarterly bonusShifts: 9am to 5:30pm, Monday to Friday (No weekends or evenings!)

Do you want to work for a company with progression opportunities that genuinely look after you?

What's in it for you?

  • Free onsite gym, open 24/7
  • Free refreshments are brought directly to your desk throughout the day
  • Enjoy subsidised meals in two fantastic restaurants
  • Plenty of free onsite parking
  • Customer Service Employee of the Month with perks including dedicated parking spaces and gift vouchers
  • Customer Service Refer a Friend Scheme with the chance to earn up to £500 for each referral
  • Nationally recognised qualifications available after 6 months of continuous service
  • Progression opportunities and provide you with a clear progression plan (with lots of real success stories!)

The Company:

  • Voted the company to work for in the UK
  • Currently experiencing rapid growth and expansion
  • Passionate about making a real difference to the customer experience.
  • Continuously winning awards for their business, recruitment and wellbeing of staff
  • Working in their modern, state-of-the-art Customer Care Centre where no two days are the same!

"Do you want to work for a company where there isn't any cold calling?"

Duties and Responsibilities:

  • This position involves no cold calling or sales.
  • Consistently delivering excellent customer service
  • Handling internal and external customer queries
  • Working proactively as a team to achieve weekly targets
  • Assist with any related queries or concerns relating to the systems or processes
  • Identify and report on any processes that could result in a poor customer experience
  • Demonstrate empathy and clear understanding when liaising with customers in a professional manner

Do you have?

  • Excellent and confident communication skills
  • Strong attention to detail and focus
  • Ability to work in a fast-paced role
  • Strong written and verbal language skills
  • Proficient in (Emails, MS Word etc.)
  • Previous customer service experience is desirable, either face-to-face or via telephone

Do you want to be part of this success story?

For a fantastic career opportunity and an immediate response please call Jess on

Why choose Venatu Recruitment Group?

Customer Service is a specialist division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail

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Details

  • Job Reference: 706200147-2
  • Date Posted: 7 September 2022
  • Recruiter: Venatu
    Venatu
  • Location: Lincolnshire
  • Salary: £22,460
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent