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Commercial Account Executive - Clients to inherit

Location
United Kingdom
Salary
£30,000 to £35,000
Job Type
Permanent
Posted
7 Sep 2022

Job Title - Commercial Development Executive

Contract - PermanentSalary - Circa £35,000

Location -Wales RegionOverall objective:

  • To manage a book of business of existing clients and develop a pipeline of new business in relation to commercial insurance, whilst ensuring full FCA compliance.
  • To generate revenue for the business and ensure a quality service is provided to all clients in accordance with their needs and requirements.
Duties and responsibilities:Key Performance Indicators:
  • Ensure all Key Performance Indicators are achieved (new business, renewals, cross selling, renewal/retention ratio and overall profitability) and are attained compliantly with FCA regulation.
Commercial business: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer:
  • Prospect new leads
  • Client visit/initial contact
  • Identification of needs
  • Negotiation and presentation to insurers in order to secure most appropriate cover for the client
  • Presentation of recommendations and cover to the client
  • Closing the sale and ensuring cover is on risk
  • Securing cross selling business and referrals
  • Monitor own sales performance in line with targets and effectively manage the client portfolio
  • When transacting business, be conscious of profitability to both the underwriters and the brokerage, and costs of client handling (including the scheduling of client visits).
  • Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice.
  • Handle any complaints in accordance with regulation, the Company's Conduct Policy and Guide to Best Practice.
  • Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for development as required.
  • Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
  • Develop and maintain a professional working relationship with all clients and ensure expert advice in all areas of business.
  • Liaising with the Account Handler when applicable
Compliance:
  • Be aware of the contents of the company's Guides to Best Practice and ensure a full understanding of the following subjects, as a direct relation to the role. Ensure full compliance to the procedures contained within the Guides
  • Commercial business
  • Consumer business (if applicable)
  • Consumer Credit
  • Complaints
  • Contract Certainty
  • Errors & Omissions
  • Training and Competence
  • Conflicts of Interest
  • Treating customers fairly
  • Whistle Blowing
  • Financial Crime
  • Data Security and General Data Protection Regulator
  • Record Keeping
  • Ensure compliance to the company's employment policies and procedures as contained within the Employee Handbook.
  • Ensure compliance with the Individual Conduct rules and Conduct policies.
  • Ensure all other company practices and procedures are followed and adhered to.
  • Where appropriate take responsibility for meeting the reporting requirements of the FCA
  • Where required ensure staff are adhering to FCA compliance. Perform regular file and sales audits.
Insurer/Underwriters:
  • Develop and maintain effective and valuable relationships with insurers and underwriters for the benefit of the company and its clients.
  • Comply with the administration requirement of any given insurer.
  • Assimilate all company literature circulated by the firm or its agencies.
Person specification:Knowledge / experience
  • Extensive knowledge of most commercial products
  • Previous experience working as an Account Executive role or Senior Account Handler role in a similar broking environment
  • Experience of dealing with clients at face to face meetings and over the telephone
  • Building strong and sustainable working relationships
  • Experience of delegating work to/supervising an Account Handler
Skills / ability
  • Proven track record in sales and achieving growth in commercial insurance
  • Confident and expert communicator
  • Self-managing and ability to organise own workload
  • Effective diary management
Qualification / education / training
  • Cert CII qualified, working towards or motivation to qualify
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Details

  • Job Reference: 706200954-2
  • Date Posted: 7 September 2022
  • Recruiter: Lawes Consulting Group
    Lawes Consulting Group
  • Location: United Kingdom
  • Salary: £30,000 to £35,000
  • Sector: Sales & Marketing
  • Job Type: Permanent