Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Through providing the communities in and around Summit County with top-quality patient care, Akron General earned the No. 1 hospital ranking in Akron and the No. 7 hospital ranking in Ohio, according to the U.S. News & World Report. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Certified Medical Assistant at Akron General's Health and Wellness Center in Green, you will be responsible for providing professional patient care under the supervision of the Practice Manager and Practitioner. Your primary duties include, but are not limited to:
- Preparing and maintaining examination rooms.
- Assisting the Practitioner during examinations, treatments, and tests.
- Performing lab tests, procedures, vaccinations, and treatments.
- Confirming and documenting patient histories and vital signs.
- Maintaining patients' medical records.
The ideal candidate is someone who:
- Is a certified Medical Assistant (MA) or Licensed Practical Nurse (LPN).
- Demonstrates a strong work ethic.
- Provides care with compassion, empathy, and patience.
- Is organized and detail-oriented.
- Excels in a fast-paced environment.
This is an excellent opportunity for someone who seeks to enhance their medical assisting skills through learning opportunities and professional development. This opportunity also offers tuition reimbursement after one year of employment.
Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
- Prepares and maintains exam/treatment rooms and equipment following infection control guidelines.
- Readies patients for examination and treatment and instructs patients during the collection of samples and tests.
- Assists practitioner during examination, treatment, and testing of patients.
- Acts as the liaison between the patient and practitioner regarding test results, medication changes, patient conditions, reactions to drugs/treatments, patient education, and practitioner recommendations.
- Assures accurate and complete documentation of patient histories and vital signs.
- Performs lab tests, procedures, vaccinations, and treatments per the practitioner's standing orders.
- Coordinates all aspects of prescriptions including contacting pharmacies and patients and obtaining prior authorizations for medications per insurance requirements.
- Answers the telephone promptly and courteously, screens calls, takes messages, provides information and follows up on patient issues in a timely manner.
- Collaborates with peers for Medication Management including ordering and stocking medical supplies and vaccinations/immunizations, completing the Sample Medication Log, and properly disposing of out dated medications.
- Completes quarterly Performance Improvement reports and performs chart review.
- Completes mandatory lab proficiency testing to maintain Clinical Laboratory Improvement Amendments (CLIA) certification.
- Maintains and reviews patient records, charts, and other pertinent information.
- Coordinates Patient Assistance programs for free medications between pharmaceutical companies and patients who meet the established criteria.
- Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Maintains current CPR certification (BLS).
- Follows hospital/system and department policies, procedures, and guidelines with special attention to infection control, attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
- Other duties as assigned
- Graduate of an accredited program for Medical Assistants.
Complexity of Work:
- Maintains current CPR (BLS) certification.
- Maintains competencies specific to patient population served.
- Clear written and verbal communication skills. Knowledge of Electronic Medical Records a plus. Excellent customer service skills.
Physical Requirements:Personal Protective Equipment:
- One year experience in a medical office setting preferred.
- Follows standard precautions using personal protective equipment as required